Terms & Conditions

Menorca Lux Yacht Charter operates menorcaluxyachtcharter.es and arranges crewed day charters and longer charters on yachts and boats based in Menorca, Spain. The site lists 18 vessels, from day-boats to superyachts, catamarans and sport-yachts, with day rates starting from €1,720.

These terms apply to any charter you book with us, whichever vessel you choose and whichever channel you use to reach us. If you need anything explained before booking, write to [email protected].

A booking does not happen automatically when you fill in a form or send a message. You send us an enquiry through the website, by email, phone or WhatsApp, telling us the dates, number of guests and, if you already have one in mind, the yacht you prefer. We reply with a written quote covering the vessel, dates, price and what is included.

The charter is only confirmed once we have sent you written confirmation and received the deposit set out in this policy. Until that point, a quote is not a reservation and the date is not held exclusively for you.

The price in your written quote covers the charter of the yacht and crew for the agreed dates and itinerary discussed with you. It does not automatically include fuel, marina fees, the advance provisioning allowance (APA) charged on some larger yachts, catering or other extras.

• Fuel, marina fees, APA and catering are charged exactly as stated in your written quote.
• Nothing is added to your bill that was not already quoted in writing.
• If your plans change after confirmation and affect fuel use, marina stops or catering, we will tell you the cost before it is added.

Payment is not taken online through the website. Once we confirm your booking in writing, we tell you how to pay the deposit.

• For day charters, a 30% deposit secures the date, and the balance is paid before boarding.
• For multi-day charters, 50% is due at booking, with the balance due 30 days before embarkation.

Under EU and Spanish consumer law, the 14-day right of withdrawal that normally applies to distance contracts does not apply to leisure services booked for a specific date, such as a yacht charter (Directive 2011/83/EU, Article 16(l); in Spain, Article 103(l) of Royal Legislative Decree 1/2007). This means you cannot withdraw simply because you changed your mind once the booking is confirmed. Instead, the voluntary cancellation policy set out below applies.

Plans change, so we offer one free date change if you ask for it at least 72 hours before departure, subject to availability of the vessel on the new date.

If you need to cancel rather than change the date, the following applies, calculated from the scheduled departure time:

• More than 30 days before departure: full refund minus a 10% handling fee.
• Between 14 and 30 days before departure: 50% refund.
• Less than 14 days before departure: no refund.

These tiers apply regardless of the reason for cancellation, except where the cancellation is made by us for weather, safety or technical reasons, which is covered separately below.

If the captain or the relevant port authority judges that conditions are not safe for departure, whether due to weather, sea state, a technical issue with the vessel, or any other force majeure event beyond our control, we will not sail. In that situation you choose between a free new date or a full refund of everything paid.

The captain's assessment of safety is final and is not open to negotiation on the day, because it is made to protect everyone on board. We will always try to offer you an alternative date or vessel first, but you are never obliged to accept one instead of a refund.

Every yacht has a licensed passenger capacity, and the number of guests on board may never exceed it, regardless of the number quoted at enquiry stage if your group later grows. Tell us the final number of guests, including children, before departure so the crew can plan accordingly.

The crew may refuse to let anyone board, or may ask anyone to leave the vessel, if that person's behaviour or condition endangers the safety of passengers, crew or the yacht itself.

The captain is in command of the vessel at all times and has final authority over safety, navigation and the itinerary. The route discussed with you in advance, whether that covers Mahón, Ciutadella, Cala Galdana or the southern coves around Cala Macarella and Cala Mitjana, is always subject to weather, sea conditions, port restrictions and the captain's judgement on the day.

If the planned itinerary has to be adjusted once at sea, the crew will explain why and offer the best practical alternative within the time available.

You and your guests are expected to follow the crew's safety instructions at all times, including on tenders, swimming stops and when mooring. The crew may end the charter early, without refund for the time lost, if conduct on board seriously endangers safety.

You are responsible for damage to the yacht, its equipment or tender caused by you or your guests beyond normal wear and tear, and any such cost will be charged to you separately from the charter price.

Personal belongings brought on board remain your own responsibility. We do not accept liability for items lost, damaged or left behind during the charter.

We arrange and operate your charter with properly crewed, maintained vessels, but a day on the water always carries some inherent risk from weather, sea conditions and physical activity such as swimming or tender use.

Our liability is limited to the charter price paid for the booking in question, except where liability cannot legally be limited, such as death or personal injury caused by our negligence. We are not liable for indirect losses, such as missed flights or other travel arrangements affected by a change of date or a weather cancellation.

If something about your charter did not match what was agreed, tell the crew on board as soon as possible so it can be addressed on the day wherever that is practical. For anything that cannot be resolved on board, write to [email protected] with your booking details and what happened, and we will respond directly.

The content of menorcaluxyachtcharter.es, including vessel descriptions, photos and prices, is provided to help you choose a charter and request a quote; it does not itself constitute a binding offer until we confirm a booking in writing. We may correct errors or update vessel availability and pricing on the site at any time.

These terms are governed by Spanish law. Any dispute arising from a booking made through this site will be submitted to the courts of Spain, without prejudice to any mandatory consumer protection rules that entitle you to bring proceedings elsewhere.

We may update these terms from time to time to reflect changes in our services or the law. The version published on the site at the time you confirm a booking is the one that applies to that charter.